Our standard delivery timeframe is around 7-15 business days via DHL or USPS after order is dispatched. We provide a tracking on all orders to ensure that you are up to date for the transit times of your order. If you are looking for status update about your order, you can always contact our 24/7 support team found here.
Although unlikely and since most of our customers love the ring they receive, there may be few instances that ring may some defect. At this case, we offer a 100% refund and return. Please note that all the rings are made from your customisations so we do ask you to thoroughly double check the customisations you put in the order before submitting it through.
Bulk Orders and Complex Customisations
Yes! We definitely do, this is who we are. We make sure that its possible for your to get the personal ring of your choice. You can always email us at firstname.lastname@example.org or call us anytime should you need to enquire. We also have special discounts for bulk orders depending on design and customisation.